Shipping Times
Budget Knives will ship all products within 1-2 business days. Sometimes special circumstances arise and shipping may take a bit longer. If a situation arises that will delay your order in any way we will contact you by phone or email.

Shipping Damage
If merchandise is damaged through shipping.  In the case that your order, in whole or in part, is damaged by the carrier it has to be claimed with that carrier.  We will replace defective merchandise but cannot be held liable for the actions of the freight carrier.

Warranties
Most of our merchandise carry warranties.  Warranty information can be found through individual manufacturers or obtained by emailing info@budgetknives.com.  ALL PRODUCTS HAVE A 10 DAY MONEY BACK GUARANTEE!

Returning Merchandise
Budget Knives should be notified no later than 10 days after you receive your order if you want to return your merchandise.  ALL PRODUCTS HAVE A 10 DAY MONEY BACK GUARANTEE!

Returns are accepted: 
1) If you are dissatisfied with the quality of the merchandise.
2) If the merchandise is defective.
Returns cannot be accepted if:
1) Your order was shipped out of the continental USA.

All postage fees, both to you and back to Budget Knives are the responsibility of the purchaser. All returns must be preauthorized.  Please do not mail the merchandise back without first contacting  info@budgetknives.com stating the reason you want to return the merchandise.

Budget Knives is not responsible for any misrepresentation of products by the manufacturer or by its distributors.  Pictures and descriptions are provided by the respective manufacturer and their distributors.

Exchanging Merchandise
We will accept almost all exchanges.  Some reasons that will NOT ALLOW us to accept exchanges are:
1) Merchandise was ordered more than 10 days ago. (you must exchange with the manufacturer after 10 days)
2) Merchandise was mishandled (broken) by the purchaser.
3) Merchandise is used or not in a resalable condition.

Exchanges cannot be accepted if:
1) Your order was shipped out of the continental USA.

All postage fees, both to you and back to Budget Knives are the responsibility of the purchaser. All returns must be preauthorized.  Please do not mail the merchandise back without first contacting  info@budgetknives.com stating the reason you want to return the merchandise.

Order Cancellations
1) Orders can be canceled only if the order has not yet been shipped.
2) There will be a 3% order cancellation fee on all orders paid for by credit card to cover the credit card processing fees.
3) Orders can be canceled by emailing us or calling 352-368-6716